Episode 24

full
Published on:

4th Nov 2020

Care About Everyone You Meet, That's Sales. - Ramon Basie, Business Performance Advisor, Insperity

Summary:

It seems pretty easy to do this but we usually don't take enough time with new people we meet. I had on Ramon Basie, who works in HR outsourcing for small businesses. He brings a great perspective of a sales acumen and a caring sales personality to his sales approach.

If you really want to learn what separates the good from great salespeople, it's that the great salespeople come across to their buyers as real. They create environments where clients trust them and where the know they care.

We talked about soft skills of sales, little techniques to connect with new people you meet, and the simple message that sales is about caring. Listen to understand why that is and his approach with it.

Key Takeaways by Time!

  • 5:00 - key to everyone in sales. Can I help this person and if I can't, I'm talking to the wrong person.
  • 6:15 Sitting on the same side and wrapping your arm around your client
  • 14:20: Sooner you can share a real life story of you. the quicker connections build
  • 15:21 - When people say How Are you, Dont just say fine
  • 18:30 - Story of his grandma and what it taught him about sales.
  • 37:47 - Caring for people in your day to day

Connect with Ramon!

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About the Podcast

Sell By Being Human
On the Sell By Being Human podcast, award-winning sales professional Alex Smith provides the proven way to harness your innate human skills like empathy, curiosity, and kindness to learn how to sell and navigate the sales journey.
This is where human connection and sales meet. You may be someone whose success depends on influence, negotiation, and your ability to create change, but you may reject aggressive sales tactics. Maybe you feel stuck in corporate "autopilot," knowing your best asset is your genuine personality, but you struggle to use it to get what you want. Then this channel is for you.

It will teach you how to close the gap between wanting to be ethical and feeling pressured to sell aggressively. You’ll also learn actionable strategies for translating emotional intelligence into high-trust results. Join Alex and top guests, including NY Times bestsellers, keynote speakers, and global founders, as they prove that being truly human is the ultimate sales advantage.

About your host

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Alex Smith

Alex Smith is a seasoned sales professional and podcast host who champions a human-first approach to selling. With nearly two decades of experience, he explores how empathy, curiosity, and genuine connection drive influence in everyday life. Through his podcast, he highlights stories from people across all professions, showing that anyone can persuade and create impact simply by being human.