Sell By Being Human

Alex Smith
  • 5.0 (17)
  • CAREERS
  • UPDATED BIWEEKLY
Sell By Being Human

I believe that all people want to be heard, seen, and understood. But how do we get people to hear, see, and understand us effectively? Salespeople train themselves on techniques to do this but there are people doing it well without the word sales showing up anywhere in their job title or job description. This podcast is designed to help us hone our human skills, understand subtle similarities between non-sales people and salespeople, and show how we can learn from both groups the next time we need to create change and sell by being human. You will learn from people throughout all walks of life. Nurses, coaches, janitors, event planners, HR executives, and architects. Just to name a few. We'll contrast them with trained sales people to show similarities and differences. There's an art to human connection and sales. We all do it differently and we can all learn from our every day human interactions. Please contact me and let me know who you see in your life selling by being human! I want to shine a light on them. alex.smith@docebo.com @asmith202 https://www.linkedin.com/in/alexcsmith/

  1. 4D AGO

    The Painter Who's Connecting By Giving, Robert Timmons, Speaker, Artist, Author

    Summary: Today's I talked to Robert Timmons, a successful sales coach and painter known for his unique project of painting millionaires. Robert has this unique way he connects over giving what he's talented at (painting) and we connect the docts on how that applies to sales. He has made unlikely connections with well know people over giving them paintings. The conversation explores the importance of human connection in sales, the role of mentorship in Robert's life, and how art can serve as a powerful medium for change. Robert shares his journey from being an artist focused on ocean conservation to painting influential figures who have impacted his life. We emphasizs the value of understanding others, the impact of giving back, and the transformative power of personal growth through connection and creativity. He talks about the shift from a lack mindset to one of abundance, illustrating how giving can lead to unexpected returns and deeper connections. He also touches on the art of sales as a service, highlighting the significance of listening and understanding others' needs. This is a really good one that might inspire you to think of a creative ways you can give something without any expectations on getting it back and how that sometimes comes back to you in ways you'd never expect. Key Moments: Chapters 00:00 Introduction to Human Connection in Sales 03:05 The Journey of Robert Timmons 05:57 Selling by Being Human 09:13 Mentorship and Early Influences 11:58 The Power of Connection 14:53 Art as a Medium for Change 18:11 The Impact of Giving Back 21:07 The Evolution of Robert's Art Journey 24:03 Connecting with Millionaires through Art 29:54 Embracing the Journey: A New Beginning 30:52 The Power of Connection: Art and Influence 32:55 Giving Without Agenda: The True Value of Generosity 34:01 Cross-Pollination: Building a Network Through Art 37:39 Unexpected Returns: The Gifts of Giving 41:44 Shifting Mindsets: From Lack to Abundance 44:55 Sales as Service: The Art of Listening 46:48 Tireless Passion: The Essence of Robert Timmons Connect with Robert WebsiteLinkedIN Connect with Us! LinkedIN: Website:

    55 min

  2. MAR 19

    What You Learn About Connection Setting Out to Make 10K Friends - Rob Lawless, Keynote Speaker

    Summary: Do you think it's possible to meet 10,000 people for a 1 hour conversation? Before you answer that question, as yourself another on - what could you learn about connection if you did take on such a monumental journey? I'm going to answer both questions for you with my guest today, Rob Lawless. Rob was disillusioned in corporate American back in 2015 when he set out on a quest. He wanted to meet 10,000 people for 1-1 conversations for an hour. Almost 9 yrs later, he's got nearly 2,000 to go! He's since been featured on The Kelly Clarkson show, The Today Show, and ABC News top share what he's learned and now this podcast! Rob shares his experiences, insights, and the lessons learned from his unique project, emphasizing the importance of building relationships without transactional motives. He highlights the value of being seen and heard, the unexpected outcomes of connection, and the universal insecurities that bind us all together. He introduces the 'Friend Framework' for deeper conversations and emphasizes the significance of understanding one's identity through personal stories. If you've ever struggled with the concept for being a friend while also selling, this is an episode for you! Key Moments: 00:00 The Journey of Connection 10:01 Building Bridges, Not Transactions 20:11 The Power of Human Connection 29:59 Unexpected Outcomes and Life Lessons 26:32 The Friend Framework for Deeper Conversations 29:56 Understanding Identity Through Pie Charts 33:51 Authenticity in Building Relationships 38:17 Beyond Career: Valuing Life Connections 41:43 Calculated Risks and Consistency in Life Connect with Rob InstagramLinkedIN Connect with Us! LinkedIN: Website:

    48 min

  3. MAR 12

    A Seller's Journey Into Being An Authentic Version of Herself - Kelsie Neibel, Strategic Account Director, Snap Logic

    Summary: This is a conversation with a woman who found her authentic side of sales by becoming a mom. I interviewed Kelsey Neibel, a successful SaaS sales executive who shares her journey from management consulting to becoming a top seller. If you've ever wanted to know how someone found elite levels of success through finding their authenticity, this is the episode for you. I've interviewed alot of people around the topic of authenticity but Kelsie approached this through the lens of how she wanted to show up for her new daughter. Kelsey discusses the importance of authenticity in sales, the mindset shifts she made after becoming a mother, and how her family background influenced her beliefs about work and success. She emphasizes the need to challenge limiting beliefs and the role of coaching in her personal growth. Kelsie shares her journey of personal and professional growth, emphasizing the importance of coaching, understanding one's purpose, and maintaining a resilient mindset. She discusses the significance of knowing your 'why' behind goals, the impact of mindset shifts on performance, and her desire to empower others through her experiences and insights. Kelsie is a woman who visualized becoming the #1 rep in her company and was able to make her reality come true. Not because of an ego driven mindset but by finding her purpose for others. Enjoy! Key Moments: 00:00 Introduction to Kelsey Neibel's Journey 02:46 Selling by Being Human: Authenticity in Sales 04:40 The Shift: From Consulting to Sales 06:59 Becoming a Mom: A Catalyst for Change 10:59 Influence of Family: Lessons from Dad 14:14 Challenging Limiting Beliefs 18:16 Mindset Shifts: From Fear to Love 21:59 Investing in Personal Growth: The Role of Coaches 22:52 Uncovering Personal Strategies for Success 25:45 The Importance of Knowing Your 'Why' 27:10 Aligning Goals with Purpose 30:52 Resilience in the Face of Challenges 32:50 Mindset Shifts for Top Performers 40:52 Empowering Others Through Transformation Connect with Kelsie LinkedIN Connect with Us! LinkedIN: Website:

    44 min

  4. MAR 4

    Sell By Being Human (Best Of the Best) - Finding Your Essence in Sales, Rachel Druckenmiller, CEO, UnMuted

    Summary: This was a 2022 episode of Stories of Selling Human with one of my favorite guests, Rachel Druckenmiller. We're releasing all the goodness again for you on Sell By Being Human! Rachel is on a mission to humanize the workplace by igniting resilience, connection, engagement and compassion in organizations, associations and their leaders and teams. Recognized by Forbes as a Next1000 honoree in 2021, the #1 Health Promotion Professional in the U.S. in 2015, a 40 Under 40 Game Changer in 2019, and one of The Daily Record’s Leading Women of 2020, Rachel is a national thought leader in the field of employee engagement and wellbeing. In this episode we go through how important it is to do the work to understand what your strengths are and harnessing them to connect to others. Rachel offers powerful questions you can ask yourself to find your essence. We talk about how Rachel went from being a perfectionist to finding vulnerability, what Rachel learned through burnout, and how her personal story can help you create genuine trust and connection with people. Stay to the end to hear Rachel sing and give you some inspiration in your day! Key Moments: 3:00: How Rachel defines Selling By Being Human through finding your essence. 6:20: Rachel's personal story of connecting to herself through being very disconnected to herself. 9:05: How You Can Find Your Essence. The Two Questions You Can Ask Yourself to Find It: What Shows Up When I do? What Qualities Do I Bring in A Room? 19:12: A story of how a teacher made Rachel feel warmth and really safe. 20:37: How Rachel changed perspectives of her colleagues around what Wellness should actually be. Through sharing her own personal story. 37:53: How Rachel thinks about building a brand - being more of what you are at your your core to fill a need for someone else. 42:29: Rachel's approach to how she sells through offering to meet needs vs selling to someone. Connect with Rachel LinkedIn: https://www.linkedin.com/in/rachelbdruckenmiller/LinkedIn Newsletter: https://www.linkedin.com/newsletters/unmute-yourself-6862381507273605120/ Instagram: https://www.instagram.com/unmutedlife/YouTube: https://www.youtube.com/user/racheldruckenmiller Facebook: http://facebook.com/unmutedllc Connect with Us! LinkedIN:Website:

    54 min

  5. FEB 26

    Practicing Uncommon Human Skills of Sales, Casey Jacox, Author - Win the Relationship Not the Deal

    Summary: Today we bring Casey Jacox, a former #1 seller turned consultant and speaker, who emphasizes the importance of human connection in sales. We dive into "uncommon human skills" in sales. We discuss how things like vulnerability, curiosity, and humility can transform the sales process into a more authentic and effective experience. Casey shares personal stories and insights from his journey, highlighting the power of asking great questions and building genuine relationships. Casey has a unique perspective being someone that excelled for over a decade as a top seller and shares how he stayed consistent for so long. Part of his approach he know consults and many of these skills are things we all have the capability to employ but we may be a little afraid of showing these skills to people without looking weak. Casey also shares a nice approach when people ask how are you different from your competition and just a little technique to think about without making stuff up. This was a good episode for anyone that's always tried to figure out what human skills can set you apart whenever you're selling anything in your personal life or in a business context! Key Moments: 00:00 Introduction to Human Connection in Sales 02:53 The Essence of Selling: Asking Great Questions 06:11 Vulnerability and Authenticity in Sales 08:49 The Power of Storytelling and Connection 12:10 Lessons from Sports: Humility and Teamwork 15:01 Curiosity as a Superpower in Sales 17:53 The Journey of Personal Growth and Learning 27:50 Mastering the Art of Inquiry 32:32 Differentiation in Sales: Unique, Comparative, and Holistic 40:15 Creating a Culture of Curiosity and Feedback 44:42 Personal Connections: The Human Element in Sales Connect with Casey LinkedIN Connect with Us! LinkedIN: Website:

    49 min

  6. FEB 19

    A Mass Shooting Helped This Rep Find His Human Side of Sales - Brian Hicks, VP or Sales, Belkins

    Summary: Today we engage in a deep conversation with Brian Hicks, exploring the intersection of sales and human connection. Brian shares his journey from jewelry sales to B2B pipeline generation, emphasizing the importance of authenticity and genuine relationships in sales. Before you jump in, you should be warned that this episode can be triggering for some. Brian shares a deeply personal story of what he learned by being a witness to a mass shooting. It completely changed Brian's life but it also changes how he sells is a profound way. Our talk delves into Brian's story, the concept of human-centric selling, the power of storytelling, and the value of engaging in difficult conversations. B Brian also reflects on the influence of his mother in shaping his values and approach to life and sales. He also shares profound insights about the impact of his mother's love and values on his life, the transformative experience of surviving a mass shooting, and how these events reshaped his approach to sales and personal connections. He emphasizes the importance of authenticity, genuine relationships, and the need to focus on what truly matters in life and business. This episode is one not to miss and will teach you how a once robotic salesperson found his human side through realizing what really matters. Key Moments: 00:00 Introduction to Human Connection in Sales 02:01 The Journey of Brian Hicks: From Jewelry to B2B Sales 03:04 Defining Human-Centric Selling 06:14 The Essence of Being Human in Sales 09:49 Storytelling: The Power of Authenticity 12:14 Engaging in Difficult Conversations 15:15 The Value of Authentic Discovery 18:45 Lessons from Family: The Influence of Brian's Mother 19:32 The Influence of a Mother's Love 26:28 Transformative Experiences: From Sales to Survival 28:11 Life After Trauma: A New Perspective on Sales 44:09 Building Genuine Connections in Sale Connect with Brian LinkedIN Connect with Us! LinkedIN: Website:

    58 min

  7. FEB 12

    How A Revenue Operations Guy Exhibits Genuine Care to the C Suite - CEO, Founder Midgame Consulting

    Summary: This episode I invite my good friend Rich Bishop to the mic. Rich has had a pretty extensive career in the world of sales and revenue operations. He's currently the CEO of Mind Game Consulting, where he works with venture capital and private equity companies to conslut around key operations strategies. Part of Rich's role is to come into organizations and uild trust quickly with the C-Suite. We discuss Rich's definition genuine care, and how you express that in sales. He expresses this through a story of his personal life and it's one that really anyone can relate to even if you don't have a quota for a living. Rich shares personal experiences that shaped his understanding of empathy and the significance of connecting with others. We emphasize the value of maintaining relationships and how these connections can lead to business opportunities, all while focusing on the human aspect of sales. We discuss the challenges of change management and the necessity of executive buy-in for successful projects. Rich shares insights on using evidence to influence decisions and highlights that everyone engages in some form of selling in their daily lives, whether in professional or personal contexts. It's not every day you get to open the curtain to how a an operations consultant approaches the executive suite and this is a good look into how genuione care shows up for him. Key Moments: 00:00 Introduction to Human Connection in Sales 06:07 Empathy and Genuine Care in Sales 12:06 Building Connections and Relationships 23:55 Nurturing Connections Without Expectations 30:51 Navigating Change Management and Executive Buy-In 40:19 Selling Beyond Sales: Influence in Everyday Life Connect with Rich LinkedINWebsite - Mindgame Consulting Connect with Us! LinkedIN: Website:

    46 min

  8. FEB 5

    How to Create Meaningful Experiences in Sales - Samantha Price, Senior Solutions Sales Exec, Workiva

    Summary: This week we're interviewing Samantha Price, a former kayak director turned global account director. Sam is a connection of a connection of a connection that I met through the Sales Success Community. Sam shares her journey from kayaking to sales, emphasizing the need for passion and creating meaningful experiences in her work. You might not think a tour guide needs to sell you when you're going out to see whales but Sam will tell you how she approached the job that's different from how most tour guides might operate. And how that love for the environment sparked a career in software sales We share personal stories like this that highlight the power of unexpected connections, exceptional customer service experiences, and the importance of community. You'll learn how to put "unreasonable hospitality" into your personal life, the importance of being a little more curious when someone tells you how they're doing, and create change by focusing on meaningful interactions with whomever you're selling. Key Moments: 00:00 Introduction to Authentic Selling 05:54 Personal Stories and Building Connections 11:50 Finding Passion in Sales 18:06 Learning from Family and Role Models 23:59 The Impact of Small Acts of Kindness 29:16 The Power of Human Connection in Sales 35:20 Sales Beyond Titles: Connecting on a Human Level 42:07 Embracing Serendipity: Life's Coincidences Connect with Sam LinkedIN Connect with Us! LinkedIN: Website: Youtube

    47 min
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Trailer

5
out of 5
17 Ratings

About

I believe that all people want to be heard, seen, and understood. But how do we get people to hear, see, and understand us effectively? Salespeople train themselves on techniques to do this but there are people doing it well without the word sales showing up anywhere in their job title or job description. This podcast is designed to help us hone our human skills, understand subtle similarities between non-sales people and salespeople, and show how we can learn from both groups the next time we need to create change and sell by being human. You will learn from people throughout all walks of life. Nurses, coaches, janitors, event planners, HR executives, and architects. Just to name a few. We'll contrast them with trained sales people to show similarities and differences. There's an art to human connection and sales. We all do it differently and we can all learn from our every day human interactions. Please contact me and let me know who you see in your life selling by being human! I want to shine a light on them. alex.smith@docebo.com @asmith202 https://www.linkedin.com/in/alexcsmith/

Information

  • Creator
    Alex Smith
  • Years Active
    2020 - 2025
  • Episodes
    137
  • Rating
    Clean
  • Copyright
    © Copyright 2025 Alex Smith
  • Show Website
    Sell By Being Human

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