Episode 35

full
Published on:

17th Feb 2021

Humans With Kindness Can Sell - James Buckley, Director of Business Development, JB Sales Training

Summary:

When you meet James Buckley, you see his smile. He eminates joy, kindess, and curiosity. These traits have taken him from a Publix bag handler to software sales, to Director of Business Development at a leading sales training company, JB Sales Training.

We discussed alot in this episode about James's threads in his sales career, what genuine curiosity really is, the power of learning from different generations, and most importantly why kindess is the common characteristic in all the worlds salespeople.

Key Moments:

7:00 - How James used his personal skills throughout his entire career. And what got him a $250 tip at Publix as a bag handler.

14:53 - You have to be willing to grow personally if you want to be able to grow professionally.

20:15 - Difference of genuine curiosity vs selective genuine curiosity.

30:00 - What James learned in his sales career that most sales trainers dont teach.

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About the Podcast

Sell By Being Human
On the Sell By Being Human podcast, award-winning sales professional Alex Smith provides the proven way to harness your innate human skills like empathy, curiosity, and kindness to learn how to sell and navigate the sales journey.
This is where human connection and sales meet. You may be someone whose success depends on influence, negotiation, and your ability to create change, but you may reject aggressive sales tactics. Maybe you feel stuck in corporate "autopilot," knowing your best asset is your genuine personality, but you struggle to use it to get what you want. Then this channel is for you.

It will teach you how to close the gap between wanting to be ethical and feeling pressured to sell aggressively. You’ll also learn actionable strategies for translating emotional intelligence into high-trust results. Join Alex and top guests, including NY Times bestsellers, keynote speakers, and global founders, as they prove that being truly human is the ultimate sales advantage.

About your host

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Alex Smith

Alex Smith is a seasoned sales professional and podcast host who champions a human-first approach to selling. With nearly two decades of experience, he explores how empathy, curiosity, and genuine connection drive influence in everyday life. Through his podcast, he highlights stories from people across all professions, showing that anyone can persuade and create impact simply by being human.