Episode 38

full
Published on:

31st Mar 2021

Emotionally Connecting in Sales Using Gratitude - Chris Schembra, Founder of the 7:47 Gratitude Experience

In this episode of Stories of Selling Human podcast we put focus on the concept of giving and receiving gratitude. A concept that is sometimes considered a weakness in the world of business and sales. However, the lack of reciprocal gratitude in our lives makes us feel lonely, disconnected and insecure - certainly not the traits of successful sales people. We often forget and underestimate the benefits that gratitude can have for us an others and we have to remind ourselves that profit is aligned with dreams, passions and purpose. People don't buy what you do, they buy why you do it...

Our very special guest is Chris Schembra, USA Today's “Gratitude Guru” and the bestselling author of "Gratitude and Pasta: The Secret Sauce for Human Connection". He is founder of the 7:47 Gratitude Experience: An evidence based framework used to strengthen client and team relationships in profound ways. He's worked with Fortune 50 CEO's, Olympians, Academy Award Winners, SuperBowl Champions, and so many more!

Key moments:

00:00 - Introduction

04:11 - What does gratitude mean and how has Chris seen in it change our emotional well being

07:08 - The importance and benefits of intentional gratitude. False metrics of success.

15:13 - How the concepts of gratitude and emotional connection translate to sales and business.

23:37 - Caring for people before business. Client appreciation.

29:50 - If you could give credit or thanks to one person in your life, that you don't give enough credit or thanks to, who would that be? How that question brings people together

Connect with Chris:

Chris's Bio:

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About the Podcast

Sell By Being Human
On the Sell By Being Human podcast, award-winning sales professional Alex Smith provides the proven way to harness your innate human skills like empathy, curiosity, and kindness to learn how to sell and navigate the sales journey.
This is where human connection and sales meet. You may be someone whose success depends on influence, negotiation, and your ability to create change, but you may reject aggressive sales tactics. Maybe you feel stuck in corporate "autopilot," knowing your best asset is your genuine personality, but you struggle to use it to get what you want. Then this channel is for you.

It will teach you how to close the gap between wanting to be ethical and feeling pressured to sell aggressively. You’ll also learn actionable strategies for translating emotional intelligence into high-trust results. Join Alex and top guests, including NY Times bestsellers, keynote speakers, and global founders, as they prove that being truly human is the ultimate sales advantage.

About your host

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Alex Smith

Alex Smith is a seasoned sales professional and podcast host who champions a human-first approach to selling. With nearly two decades of experience, he explores how empathy, curiosity, and genuine connection drive influence in everyday life. Through his podcast, he highlights stories from people across all professions, showing that anyone can persuade and create impact simply by being human.