Episode 33

full
Published on:

3rd Feb 2021

Building Effective Rapport - Nick Capozzi, CEO, Sales Pitching

Summary:

Nick Capozzi knows rapport. Some people manufacture rapport with people by asking "hows the weather were you are". Or, man it's Friday, busy day! Nick takes it a step further and really tries to engage in meaningful conversation and get people to feel like the experience with him was worth their time.

Nick did this successfully while selling duty free items on cruise ships and he now coaches sales reps on their pitch.

You will walk away with powerful tips on how to quickly generate rapport where people perk up after meeting you, how to engage people that are disengaged, and how you can get people to enjoy their experiences with you.

Key Moments:

3:18 -Nick's pitch about his story - in 45 seconds!

6:00 - How Nick pulls Easter Eggs out of peoples LinkedIN profiles to generate rapport

24:03 - How do you bring people back so they're engaged?

Connect with Nick!

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About the Podcast

Sell By Being Human
On the Sell By Being Human podcast, award-winning sales professional Alex Smith provides the proven way to harness your innate human skills like empathy, curiosity, and kindness to learn how to sell and navigate the sales journey.
This is where human connection and sales meet. You may be someone whose success depends on influence, negotiation, and your ability to create change, but you may reject aggressive sales tactics. Maybe you feel stuck in corporate "autopilot," knowing your best asset is your genuine personality, but you struggle to use it to get what you want. Then this channel is for you.

It will teach you how to close the gap between wanting to be ethical and feeling pressured to sell aggressively. You’ll also learn actionable strategies for translating emotional intelligence into high-trust results. Join Alex and top guests, including NY Times bestsellers, keynote speakers, and global founders, as they prove that being truly human is the ultimate sales advantage.

About your host

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Alex Smith

Alex Smith is a seasoned sales professional and podcast host who champions a human-first approach to selling. With nearly two decades of experience, he explores how empathy, curiosity, and genuine connection drive influence in everyday life. Through his podcast, he highlights stories from people across all professions, showing that anyone can persuade and create impact simply by being human.