Building Effective Rapport - Nick Capozzi, CEO, Sales Pitching
Summary:
Nick Capozzi knows rapport. Some people manufacture rapport with people by asking "hows the weather were you are". Or, man it's Friday, busy day! Nick takes it a step further and really tries to engage in meaningful conversation and get people to feel like the experience with him was worth their time.
Nick did this successfully while selling duty free items on cruise ships and he now coaches sales reps on their pitch.
You will walk away with powerful tips on how to quickly generate rapport where people perk up after meeting you, how to engage people that are disengaged, and how you can get people to enjoy their experiences with you.
Key Moments:
3:18 -Nick's pitch about his story - in 45 seconds!
6:00 - How Nick pulls Easter Eggs out of peoples LinkedIN profiles to generate rapport
24:03 - How do you bring people back so they're engaged?
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