Humanizing Your Sales Process - Michelle Hecht, Coach and Sales Trainer, The Sales Rebellion
Summary:
Michelle Hecht has been in professional sales for over 20 years and she's now found her calling as a sales coach and trainer.
Her superpower is her ability to have a deep empathy for people and she strives to bring a human approach to her sales process. She calls it "humanizing the sales process". You'll learn what it means and also how you can break the fear of breaking patterns in your professional and personal relationships.
We talk about mindset shifts, how she got celebrities to do some unique things with her, and how she thinks we can all tap into our soft skills more.
Key Moments:
4:36: How grit and empathy have helped her relate to others.
17:30: What does Humanizing the sales process mean?
21:15: How did she create deep connections with celebrities and get them to do some remarkable things with her.
36:41: The power of "How can I help you".
48:01: What could only and would only happen to her.
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