Stories of Selling Human Stories of Selling Human How Exceptional Leaders Transfer Belief, Lyndsay Dowd, Chief Heartbeat Officer, Heartbeat for Hire - Sell By Being Human

Episode 120

full
Published on:

21st May 2024

How Exceptional Leaders Transfer Belief, Lyndsay Dowd, Chief Heartbeat Officer, Heartbeat for Hire

Summary:

Lyndsay Dowd is a Speaker, Founder, Author, Coach, Podcast Host, and Disruptor.  She was recognized as a Top 10 Business Coach by Apple News and was the recipient of the 2023 Award for Innovation and Excellence, also named Business Coach of the Year. Lyndsay was also a Featured Guest Lecturer at Harvard University.  She is an accomplished leader, decorated seller and has successfully managed large, diverse, high-performing sales teams over the last 25 years. 23 of those years were spent climbing the ranks at IBM. 

In creating her company, Heartbeat for Hire, she has devoted her career to transforming leadership through building irresistible culture and modern leadership practices to get the best results from their teams.  She is a thriving coach focused on sales, leadership, career, and culture. She has been featured in Fortune Magazine, HR.Com, Authority Magazine, Business Management Daily, Valiant CEO and many other publications. Lyndsay also hosts the top 5% globally ranked podcast, Heartbeat for Hire, and is a frequent guest speaker on live and recorded shows. 

This episode is about the sales skills of exceptional leaders. Specifically how important it is to practice the skills of transferring belief. She shares how exceptional leaders create cultures of mutual respect and understanding. Lindsay shares her experiences with inspiring leaders who empowered her and helped catapult her into an executive role with IBM. You can learn how to be more intentional with showing others you believe in them.

Moments:

00:00 Introduction and Overview

03:07 The Power of Human Connection in Sales and Leadership

07:25 Creating Cultures of Mutual Respect and Understanding

12:49 Advocating for Your Team and Empowering Others

15:36 The Impact of Recognition and Appreciation

28:07 Building a Personal Brand and the Power of Testimonials

33:09 Modernizing Leadership and Creating a Positive Work Culture

36:00 The Importance of Trust, Feedback, and Inspiration in Leadership

46:29 Guest Lecturing at Harvard: Sharing Stories of Resilience and Leadership

51:56 The Role of Human Connection in Sales and Building Relationships

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About the Podcast

Sell By Being Human
We all want to be heard, seen, and understood. This podcast shares stories of how all humans sell just by being great humans.
I believe that all people want to be heard, seen, and understood. But how do we get people to hear, see, and understand us effectively? Salespeople train themselves on techniques to do this but there are people doing it well without the word sales showing up anywhere in their job title or job description. This podcast is designed to help us hone our human skills, understand subtle similarities between non-sales people and salespeople, and show how we can learn from both groups the next time we need to create change and sell by being human.

You will learn from people throughout all walks of life. Nurses, coaches, janitors, event planners, HR executives, and architects. Just to name a few. We'll contrast them with trained sales people to show similarities and differences. There's an art to human connection and sales. We all do it differently and we can all learn from our every day human interactions.

Please contact me and let me know who you see in your life selling by being human! I want to shine a light on them.

alex.smith@docebo.com
215-622-6670
@asmith202
https://www.linkedin.com/in/alexcsmith/

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Alex Smith

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