Making People Feel That They Matter - Stephanie Kershner, RN
Brief summary of show:
A nurse is someone that makes connections with people every day and they can teach us al ot about little ways to understand people. Stephanie Kershner works at a hospital in Pennsylvania as an RN in Interventional Radiology and she's also worked as a trauma ICU nurse.
This episode she goes into how she helps change the dynamic when someone may not initially want to work with you. She discusses what she does with patients and doctors to build trust in her. We can all learn from her experience and selfless purpose!
Key Takeaways by Time!
(FFWD if you need, it's cool and busy humans do it
- Taking interactions and finding commonalities (2:52)
- Find ways to show people they matter. Even little ways to show people, I see you, it matter (6:47)
- Overcoming roadblocks when people make assumptions about you. (10:41)
- If you know something, you have to be willing to say something. That has to come with being humble. (19:07)
Resources:
If you want to show some Gratitude to a nurse, buy them a cup of coffee with Stephanie's campaign:
Link: https://www.instagram.com/sbkershner/
Connect with Stephanie!
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