How to Hone Your Kindness Into A Sales Process - Suchi Mandal, VP, Business Unit Head, Corporate Learning
Summary:
Suchi Mandal is the Vice President of Corporate Learning at ansrsource - an E-learning company designing, developing and delivering customized learning experiences with speed, scale, and sophistication.
Through her work, Suchi puts an emphasis on core human values of kindness - because every interaction is an opportunity for empathy and understanding and courage, with fearless pursuit of innovation, always being ready to embrace the unknown. She is a lifelong learner, thriving on challenges that benefit society and foster personal growth and a boundary pusher, enthusiastically expanding horizons, learning from diverse professionals.
This episode we talk about Suchi's transition from a career of L&D and project management roles into sales. How she weaves her own skills of kindness into her sales process and what others have taught her about kindness.
Key Moments:
01:25 - Practicing kindness in the workplace
12:05 - Transitioning from a role in learning and development to sales. The importance of being courageous.
20:45 - Human skills in the future of sales as a profession. The art of listening.
27:35 - What is sales like in India
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