Connecting to Your Essence in Sales - Cyndi Bishop, Account Manager, Docebo
Summary:
Cyndi Bishop is an experienced client support specialist with a demonstrated history of working in the eLearning industry. Skilled and knowledgeable in K-8 Education, eLearning, Moodle, Training and Customer Service. She is a professional who’s passionate about building client relationships and serving them with her all. Cyndi has a Master's degree focused in Educational Leadership and Policy Studies from The University of Texas at Arlington. In our conversation we talk about how Cyndi used to connect to her students as a teacher, how she like to think about creating human connection in every client interaction, and how she in't afraid to share her Christian faith with her clients on Zoom calls in a way that doesn't alienate folks. She's a Texas girl with a big smile and an even bigger heart.
Key Moments:
05:35 - "Communicate the essence of You"
07:27 - Why Teachers Make Great Salespeople
19:25 - Tips on building rapport in the beginning of calls
28:38 - Strengthening the bonds with your clients
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